Text copied to clipboard!
Title
Text copied to clipboard!Student Records Coordinator
Description
Text copied to clipboard!
We are looking for a detail-oriented and organized Student Records Coordinator to join our academic administration team. The Student Records Coordinator will be responsible for managing, maintaining, and updating student academic records in compliance with institutional policies and regulatory requirements. This role requires a high level of accuracy, confidentiality, and the ability to work collaboratively with faculty, staff, and students. The ideal candidate will have experience working with student information systems, possess strong communication skills, and demonstrate a commitment to providing excellent service to the academic community. Key duties include processing student registrations, handling transcript requests, verifying enrollment status, and ensuring the integrity and security of all student records. The Student Records Coordinator will also assist with graduation audits, generate reports for internal and external stakeholders, and support the implementation of new technologies or processes related to records management. This position requires the ability to handle multiple tasks simultaneously, prioritize effectively, and adapt to changing institutional needs. The successful candidate will be proactive in identifying opportunities for process improvement and will contribute to a positive and efficient administrative environment. Familiarity with FERPA regulations and experience in an educational setting are highly desirable. The Student Records Coordinator plays a vital role in supporting the academic mission of the institution by ensuring that student records are accurate, accessible, and secure.
Responsibilities
Text copied to clipboard!- Maintain and update student academic records accurately.
- Process student registrations, withdrawals, and transfers.
- Handle transcript requests and enrollment verifications.
- Ensure compliance with institutional and regulatory policies.
- Assist with graduation audits and degree conferral processes.
- Generate reports for internal and external stakeholders.
- Support the implementation of new records management technologies.
- Respond to inquiries from students, faculty, and staff.
- Safeguard the confidentiality and security of student records.
- Identify and recommend process improvements.
- Collaborate with other administrative departments.
- Provide training and guidance on records procedures.
Requirements
Text copied to clipboard!- Bachelor’s degree or equivalent experience.
- Experience with student information systems.
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication abilities.
- Ability to maintain confidentiality and handle sensitive information.
- Familiarity with FERPA and other privacy regulations.
- Proficiency in Microsoft Office and database management.
- Ability to multitask and prioritize effectively.
- Customer service orientation.
- Problem-solving and analytical skills.
- Experience in an educational environment preferred.
- Ability to work independently and as part of a team.
Potential interview questions
Text copied to clipboard!- What experience do you have with student records management?
- Are you familiar with FERPA regulations?
- Describe your experience with student information systems.
- How do you ensure accuracy and confidentiality in your work?
- Can you provide an example of process improvement you implemented?
- How do you handle multiple tasks with competing deadlines?
- What steps do you take to resolve discrepancies in student records?
- Describe your approach to customer service in an academic setting.
- Have you assisted with graduation audits or degree conferral processes?
- What reporting tools or software are you proficient in?
- How do you stay updated on changes in records management policies?
- Why are you interested in this position?
